At Hey Sunny Rain, we want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help make the process simple and hassle‑free.
Returns
• Items can be returned within 7 days of purchase for a refund or exchange.
• To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
• Proof of purchase (such as an order confirmation or receipt) is required.
Exchanges
• Exchanges for a different size are accepted within 7 days of purchase, provided the item is in stock.
• Items must be unused, in their original condition, and in their original packaging.
Non‑Returnable Items
• Certain items may not be eligible for return or exchange, including:
• Sale or clearance products
• Please review product details carefully before purchase.
Process
1. Contact us at info@heysunnyrain.shop to initiate the return or exchange process. Include your order number and details of the item(s).
2. Once approved, return the item in its original packaging along with the invoice.
3. Refunds will be processed to your original payment method within 7–10 business days after the item is received and inspected.
Shipping Costs
• Return shipping costs are the responsibility of the customer unless the return is due to a defect or error by Hey Sunny Rain.
• Original shipping fees are non‑refundable.
Contact Us
• For any questions or assistance, reach out to us at info@heysunnyrain.shop.
• We’re always happy to help!
Hey Sunny Rain, is proudly operated by Sunny Rain, LLC. Thank you for being here and helping happiness shine a little brighter every day!
