Credit Card Purchases
• Credit card purchases from Hey Sunny Rain are shipped in the order they are received, without payment processing delays.
• All credit card transactions are final and may only be reversed once Hey Sunny Rain has issued a return authorization number, in accordance with our Return Policy.
Customer Service
• At Hey Sunny Rain, we prioritize our customers.
• Our dedicated customer service team is available to assist with questions or concerns.
• Contact us during business hours:
• Phone: 260‑633‑8630
• Email: info@heysunnyrain.shop
• Emails are responded to promptly in the order received. Availability may vary during holidays.
Order Status
• Once your order has shipped, you’ll receive an email notification from Hey Sunny Rain.
• Once an order is processed, it cannot be canceled or modified.
Condition of Use
• Safety First: We strongly advise against leaving young children unsupervised while using any products curated by Hey Sunny Rain.
• Some items may contain small components that could pose a choking hazard.
• Products curated by Hey Sunny Rain are for use at your own risk.
• By placing an order, you agree that Hey Sunny Rain accepts no liability for misuse or lack of supervision.
Shipping
• All orders are fulfilled and shipped directly from our warehouse.
• Standard Shipping: Please allow 3–8 business days for delivery after your order leaves the warehouse.
• Rush Shipping: Expedited delivery within 2–3 business days.
International Shipping
• We currently do not offer international shipping.
Order Processing and Fulfillment
• Orders are processed Monday through Saturday.
• We are closed on Sundays and do not process or ship orders on that day.
• Orders are fulfilled in the sequence they are received.
• Most orders leave the warehouse within 1–2 business days.
• During holidays or major sales events (e.g., Black Friday, Cyber Monday), processing times may be extended.
• Hey Sunny Rain handles multiple orders daily, and our goal is to get your items to you as swiftly as possible.
Hey Sunny Rain, is proudly operated by Sunny Rain, LLC. Thank you for being here and helping happiness shine a little brighter every day!
